One of the largest Ukrainian air carriers has a habit of driving planes across the steppes and deserts, forcing passengers who have already bought air tickets to wait for their plane for hours. I am sure that Russian airlines also indulge in this. Only you and I can stop this lawlessness if we know our rights and seek their fulfillment. Then such delays to aviation companies will be more expensive.
Remember that claims for substandard services can be filed within 6 months.
− you are required to provide soft drinks for a delay of more than 2 hours;
− your luggage must be accepted for safekeeping;
− you are required to be fed hot food with a delay of more than 4 hours and then feed you every 6 hours during the day and every 8 hours at night;
− you are required to be accommodated at the hotel free of charge if the flight is delayed for more than 8 hours during the day and more than 6 hours at night;
− you are required to be delivered to the hotel and back free of charge;
− you are required to provide a separate room if you are traveling with a child;
− you are required to provide 2 phone calls or 2 e-mail messages if the flight is delayed for more than 2 hours;
